Frequently Asked Questions

Email Capture Tools

Your email subscribers are on the dashboard https://zotabox.com/dashboard/subscriber.

You can also integrate your new subscribers with some popular email service providers on the settings – email service providers: https://zotabox.com/dashboard/emailservices/

Mailchimp only sends verification emails to NEW email addresses (not addresses already on your mailchimp list or previously deleted from your mailchimp list).

 

Please use a NEW email to test email capture tools. Also, if you click ‘double opt-in’ on the zotabox setting page (https://zotabox.com/dashboard/emailservices/) your customers will need to click the confirmation link in a verification email to be added to your mailchimp list.

 

You can uncheck this box to allow for single opt-in (without verification step).

 

Please make sure first and last name are ‘not required’ in Mailchimp. In Mailchimp, go to ‘Lists’ – ‘Settings’ – ‘List Fields and *MERGE* Tags’.  Make sure First and Last Name ‘Required’ Boxes are UNCHECKED.

 

Mailchimp Required Fields

This is a temporary browser cache issue. If a customer closes ‘x’ your tool they will not see it again for 1 session (depending on the browser). To test, please open your website in a private browser window.

Yes, you can use this code to open a zotabox popup or any tool with a custom link on your website.

Please put this code in your page link URL: #zbwid-Tool ID

 

Or use this code in your HTML source editor:

< a href="#zbwid-Tool ID“>Show any tool< /a>

 

Or use this code in your JavaScript code:

Zotabox.show(Tool ID)

 

You may need a developer to help you.