Can I edit the ‘sender email’ –

We can’t set the customer email as sender because Amazon secured email service only accepts verified email address ( to forward you messages from your customers.

We set your customer email in the “Reply-To” field in the email header.  So when you click reply, the email will be sent to your customer email address, not our sender email.

Also, when you use our ‘auto-response’ the ‘actual’ sender will be but your customers will see your email address as the ‘reply to email’ and reply directly to you.

Your visitors will NOT see when you reply to them.

You can test this by replying to your ‘test email address’.