What happens if I reach my customer visit limit for the month?

Your Zotabox tools will be automatically turned OFF if you reach 120% of your existing plan visits for the current calendar month.

(Your monthly/yearly payment date may fall on another day during the month).

For example on our starter plan, your Zotabox tools will be turned OFF when you reach 6,000 website visitors for the current calendar month (30,000 for the express plan etc).

You will be sent reminder emails automatically when you reach 95% and 120% of your visit limits for the current month.

Your limit will be automatically reset to zero at the beginning of the next calendar month (12:00 am GMT + 0) and your tools will be automatically displayed again.

Our pricing plans are based on general website sessions (not tool impressions or clicks) to easily compare with your Google analytics and to avoid complications with multiple active tools and complex display options.

You can compare your visits with your Google Analytics (ours should be lower). If you see a large discrepancy, please give us a screenshot of your Google Analytics – Audience – Overview – Sessions – current month.

There is no website visit limits while on our 30 day premium trial.

You can request a one-time ‘reset’ of your monthly visits for free if there is unusually high traffic on your website this month. Please email customerservice@zotabox.com requesting your reset.

To increase your monthly limits, please go to our pricing page. Custom plans are also available if you need more than 150,000 visits per month or would like to create your own custom plan. Please contact customerservice@zotabox.com for a custom quote (please include your website url in your email). When upgrading you will automatically receive credit for unused part of your current plan.

To get promotional ideas for your website see our promo idea page.

To see your current plan, please go to your account page.