On mobile devices, I am redirected to the Messenger app

On mobile devices, you will be redirected to the Messenger app IF:

 

A. You click on our custom icon before the facebook script loads (Please wait a couple of seconds)

 

B. You have an old operating system or mobile browser.

 

C. Your visitor has not opened Messenger within their mobile browser before. Your visitor will be asked to login OR create a Messenger account and then will not be asked again.

 

D. Messenger will NOT auto open the chat box on mobile devices. Your visitor HAS to click the mobile icon.